Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of PocketRift (“PocketRift”, “we”, “us”, “our”) and any purchases made through https://pocketrift.com/ (the “Site”). By accessing the Site or placing an order, you agree to these Terms.

1. Who we are

PocketRift is an online store selling digital products (such as game keys, gift cards, and subscriptions) and physical products (such as boxed games and accessories), where available.

2. Eligibility

You must be at least the age of majority in your jurisdiction or have permission from a parent/guardian to use the Site.

3. Products & compatibility

Product pages include important details such as platform, activation method, region, language, and format (digital/physical). It is your responsibility to confirm compatibility before placing an order.

4. Digital products (keys/codes)

Digital items are delivered electronically (e.g., email and/or your account page), usually shortly after payment confirmation.
Digital codes are generally single-use and become non-refundable once revealed, delivered, or redeemed, unless required by law.
Some digital products may be region-locked or require a specific launcher/store (e.g., Steam, Rockstar Games Launcher, PlayStation Store, Xbox Store).

5. Physical products (shipping)

Shipping times are estimates and can vary based on location, carrier delays, and customs (if applicable).
Please ensure your shipping address is correct. We may not be able to change addresses once an order is processed.
If an item arrives damaged, contact us promptly with photos of the packaging and product.

6. Pricing, taxes, and payment

Prices are shown on the Site and may change without notice.
Taxes, VAT, or other fees may apply depending on your location and will be shown at checkout where applicable.
We may use third-party payment processors. Your payment details are handled by those providers.

7. Refunds, returns, and cancellations

Our refund/return rules depend on the type of product:

Digital products: typically non-refundable once delivered/revealed/redeemed, except where required by law.
Physical products: may be eligible for return within [X] days if unopened and in original condition, subject to our return policy and local law.

To request support with an order, contact us at [support@pocketrift.com] and include your order number.

8. Fraud prevention

To protect customers and PocketRift, we may review orders for fraud and may request additional verification. We reserve the right to cancel or refuse orders suspected of fraud, abuse, or unauthorized payment activity.

9. Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login details and all activity under your account.

10. Prohibited use

You agree not to:

Use the Site for illegal purposes or to violate applicable laws.
Attempt to interfere with the Site’s security or operation.
Resell digital codes in a way that violates publisher/platform terms.

11. Intellectual property

The Site content, design, logos, and trademarks are owned by PocketRift or licensed to us. Third-party trademarks and brand names belong to their respective owners.

12. Disclaimer

The Site and products are provided “as is” to the fullest extent permitted by law. We do not guarantee uninterrupted access to the Site or that digital content will work on every system configuration.

13. Limitation of liability

To the fullest extent permitted by law, PocketRift is not liable for indirect, incidental, or consequential damages. Our total liability for any claim related to an order will not exceed the amount paid for that order.

14. Changes to these Terms

We may update these Terms from time to time. Continued use of the Site after changes means you accept the updated Terms.

15. Contact

Questions about these Terms? Contact us:
Email: [support@pocketrift.com]
Website: https://pocketrift.com/